Concord, CA 94524

Frequently Asked Questions


All residential and commercial locations within the City of Milwaukie with an active alarm system are required by Ordinance to have an alarm permit.

Please complete the online registration form 

You may also contact the Milwaukie Alarm Program:

Monday - Friday 9am - 5pm PST

(888) 865-9770

Residential Registration/Renewal Fee: $30

Commercial Registration/Renewal Fee: $50

Residential Senior (65+) Registration/Renewal Fee: $10

False Alarms Fee Schedule (false alarms counted during the course of a permit year)

Burglary/Robbery/Panic Alarms:

False Alarm         Residential                   Commercial 
1$0   $0 
2$25   $50 
3$50   $150 
4$250   $500 
5No Response & Permit Revocation   No Response & Permit Revocation 

Late Fee

A late fee of $30 will be charged 30 days from original invoice date if the alarm user fails to pay a false alarm fine.

The alarm ordinance is posted on this website here: Chapter 8.16 - Security Alarm Systems

A false alarm is defined in the ordinance as the activation of an alarm system when, upon observation by law enforcement, there is no evidence of unauthorized entry, robbery, or other such crime attempted in or on the premises. 

  • Encourages the proper maintenance of alarm systems
  • Reduces the number of false alarms
  • Deploys Police Department resources in a more effective manner
  • Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premises

*Submit a written request/statement as to why you believe the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation call log, etc.)

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*Submit within thirty (30) calendar days of the notice imposing the charge. 

Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user:  Milwaukie Alarm Program

Milwaukie Alarm Program

PO Box 6112

Concord, CA 94524

Please contact us via email and let us know the date alarm service was cancelled and with which alarm company.